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Behind the scenes: Creating music for Pony Town

🕑 Added 2021-10-13 19:28:20 +0000 UTC
Behind the scenes: Creating music for Pony Town

Comments

Jerry collado

hey I really need some help I just got tire 2 and I never got it.

PonyTownTeam

Hello, for everything unrelated to subscriptions please send an email at ponytownhelp@gmail.com

FebeCakes!1!1

I Need Help with something, for some reason I was normally waiting in a rating line until I realised people kept going infront of me. When I went to my freinds they ignored me. And I asked my friend on discord why they were ignoring me and they said “what do you mean? You are offline” but I was literally right infront of them. So apparently no one can see me and I have no idea why

PonyTownTeam

Hello, according to the information available to us, your last successful payment was on August 2nd, and you had no successful payments in September, which is why your benefits are not active.

don't copy丨here's william

I need help. I was a supporter in the past, but he didn't give me the corresponding authority. Can you solve this?

PonyTownTeam

Please send us a DM here on Patreon so we can look into it further.

Pico — Wicked

I’m going to need help. Am i able to get what it originally took from me, back? I have screenshots that it did take $9 from me, not the full $12. Then, cancelled my benefits later on even though I originally wanted tier 3? Is there anything I can do or have I lost my money.

Pico — Wicked

So what do i do? It took some of my money.

PonyTownTeam

Hello, according to the information, visible to us, you had no successful payments in September. Patreon tried to charge $12, but it didn't go through, so it marked the subscription as Declined.

Pico — Wicked

So, if patreon took a half payment, why won’t it take the rest? I clicked the $12, and it didn’t take it all. Will it take the rest? There’s money on my card, so I don’t understand, will you have to refund it??

PonyTownTeam

Past supporter benefits were not official and were by now removed due to issues with its implementation.

Pico — Wicked

PonyTownTeam

Hello, it seems like you had 2 partial payments in August - one at the very start of the month, and then one at the very end of the month. Patreon always charges the full amount at the 1st day of each month. In your case that payment was not successful, marking your subscription as Declined.

Pico — Wicked

Hey, i had a membership for $12, and its been two weeks. It says i bought on August 28, it’s September first, but my supporter membership is gone? Is something wrong?

PonyTownTeam

If Patreon charges you $24 for August we'll be able to refund your previous payment. Right now your subscription will work for the whole August without you having to pay anything more.

Bmw 238

Тобто мені потрібно знову купувати саппортера за 24 долара? Навіщо я тоді платила 1 числа

PonyTownTeam

Здравствуйте, ваш платёж был выполнен в июле по временным зонам Patreon, и любая покупка подписки в июле распространяется только на июль. С вас за должно было быть списано только $19 за этот платёж т.к. у вас уже была подписка за $5. Мы вам вручную продлили поддержку до конца месяца, сейчас всё должно работать.

Bmw 238

1 августа, я решил купить 4 уровень. Заплатил за него 24 доллара, мне его дали. Я спокойно играл, а 2 числа его убрали! Почему!? Я же купила на весь месяц! Верните мои деньги, либо верните саппортера! Деньги списали, чек у меня есть, но пишет, что платеж не выполнен...

PonyTownTeam

Facebook should work just fine for the main game.

PonyTownTeam

Hello, you need to connect Patreon to your Pony Town account. Instructions on this page show how to do it patreon.com/posts/how-to-connect-17356112. After connecting Patreon, it might take up to half an hour for the data to update and for you to get supporter in the game.

Yan Sun-Moon

Wait I have it in a different PonyTown game I have Breezy PonyTown cuz my PonyTown app I couldn't get logged in with my FB account and I only used my FB account with it!

Yan Sun-Moon

Hello that's cool um I have a question how can I have my account get this to work I payed for tier 3 but then I didn't have my patreon connected to my account on it and I think it didn't work or something I just connected my patreon to my account but then I don't know how to unlock my tier 3 into my account...

PonyTownTeam

You could use an imgur link.

rhythm

How do I post pictures on here? A

II Braindead! II read b4 int !

ooo, seems cool!

Nightfall Gloam

I've always really enjoyed the music in PonyTown, and it was fun reading this last night and learning some of the process that went into making the music!

mild rev-td and sltd

such a interesting story! thanks for the insights, it makes it alot more clear on how you make these beautiful songs!


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