TheMalcontent
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Update on our Efforts to Work with TikTok
🕑 Added 2022-03-28 18:30:15 +0000 UTCOur problems with the TikTok platform started in the fall of 2021. We have made an extensive good faith effort to try and work with their community support and legal team.
On January 28, 2022, utilizing our professional network, we were able to make direct contact with senior leadership within TikTok legal. We received an almost instant response, that the matter would be directed to appropriate parties, and we were hopeful.
On March 2, 2022, we contacted TikTok again, indicating we had no response from our January 28 request. We presented our documentation of attempting to work with TikTok, and making a good faith effort to request support, and demonstrating that TikTok was in violation of their Terms of Service. We advised TikTok that it was not our desire to request informal arbitration, but due to a lack of response Malcontent News was out of options.
We got a response, and for a three week period we were able to get direct support and provided additional documentation of the challenges TikTok content moderation creates.
On March 23, 2022, we were served with a letter electronically, directing us to third-party counsel. It is out assumption, regrettably, that TikTok is intending to move to arbitration.
In the interest of transparency, I've attached our response. The TikTok that was removed on March 22 for "violent and graphic content," remains "under review," despite acknowledgement that the content did not violate TikTok guidelines.
We remain hopeful that we will not have to move to formal arbitration. It would be a tragic use of financial resources. We do have an attorney on retainer that specializes in journalism, and have received a reference for a dedicated social media attorney.
Thank you for your continued support and there is no need to do anything on your part. As our financial supporters, we believe it is important for you to have visibility into critical matters that could impact our organization.
Comments
That’s heartbreaking. The world has become a rough place these days. I realized I commented on the wrong post but this censorship is ridiculous
Monty Shaw
Agreed. Hopefully things work out for the best.
We firmly believe that if we didn't have to talk in "newspeak," could show images and clips that other creators can show, and receive equitable treatment by the content moderation system, we would be enabled to grow at a faster pace. We have wasted countless hours being forced to review follower accounts to identify bot activity and coordinated efforts to remove our content. Our moderation team has reached a breaking point.
This is ridiculous and the reason I decided to join Patreon. Good luck!
We’re with you all the way. Fight the good fight.
