shane_nelson
patreon
Charge up front update
🕑 Added 2017-01-18 20:43:07 +0000 UTC I ran into what I feel may be a problem and have contacted Patreon about. Following is the note I sent Patreon and discription of the problem:
Hello, I was originally charging patrons per creation but decided to switch over to charge up front. I would only post four comic pages that I would charge for each month and had two tiers, a $3 and a $1.
When I set up my new tiers I decided to take my $3 dollar tier (and the reward associated with it) and replace it with a $10 tier and the $1 tier (and the reward associated with it) was replaced with $5 tier.
When I saved my changes I noticed that most of the patrons pledging $1 were moved to the $10 tier and the $3 patrons were placed into the $5. This reversed the reward that these patrons are expecting for when they originally signed up.
My may concern is how do I get those patrons who were originally part of the $3 tier into the $10 tier so that they receive the rewards that they originally sign up for?
I'm am going to wait until I hear back from Patreon until I make the change to Charge up Front. In the meantime if you haven't yet and want to update to the new tiers, this is the time to do it. Changing your tiers now and you won't be charged until the first of the month. If you change your tier after I switch to Charge up Front then not only will you be charge immediately, but then you will be charge again on the first of the month.
