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Time Team Live Session - Patreon Exclusive

🕑 Added 2022-12-13 22:25:35 +0000 UTC
Time Team Live Session - Patreon Exclusive

Comments

Christine Eubanks

Have the bugs been worked out? Is it possible to watch the replay?

Fred To

I had the same trouble as David and Andrew and I've given up.

Ann H

Fyi WaPo just suggested a Patreon membership as a good last minute gift. Only 3,000 digital subscribers to WaPo tho.

Ann H

Thanks for your reply. We understand and so appreciate TT. One reason I will work with crowdcast this week is to offer more corrective info to the platform. If it is a U.S. ISP problem, a fix will be a challenge. Struggle is a validation of life. Happy Solstice.

Time Team

Hi Ann, we're very sorry to hear of the issues accessing the live session, and we are also working with both Patreon and Crowdcast to iron these out for future. Livestreams are an exciting addition, but also technical challenge (particularly when a members-only event via Patreon) and we're reviewing options to make it as smooth as possible. We have just posted an unedited replay of the event as a standard YouTube video, so that you can watch it back. Thanks again for all your support.

David Buck

Thanks for replying, I was trying to join on the iOS app. When I clicked the link to join it gave me the choice to join via the app or browser, if I went to the app I was stuck with a spinning circle, if I chose the browser I was stuck at a login page. I have used Crowdcast before, I log in with my google account to make things easier but this seemed to complicate things even more.

Time Team

Hi David, Sorry to hear that you were experiencing issues joining the event. Can I ask which browser or device you were trying to join with? As some have said Chrome is best for that platform. Thanks for the feedback. I will raise this with Crowdcast for them to investigate further - Thanks, Rebecca

Ann H

Crowdcast sent me an access link earlier this week but I was never able to sign in separately so watching the replay is out. Working with them next week to unravel this. It was not easy, obvious, or automated or, to quote another on the live cast, it was a pain. Hope they smooth it out because it is a great tool. Last year crowdcast sent me endless spam after I signed up for my "free account" so I or my ISP may have blocked it as spam. Will let you know diagnostics. Long, sorry.

Andrew Woodward

Hi David. Like you had trouble 'registering' and have given up. I fail to see why simply logging into our Patreon 'Time Team' account cannot be used to give us access to such live events. Rather than having to create multiple cross-platform accounts (I have lost track of how many such accounts I have), to view content that should be accessible via a single point of access. Even if you have successfully register to create a Crowdcast account, they then use our Patreon details to verify that we are Time Team Patreon's to authorise our viewing of the live event. Oh Well, it looks like I shall be forced to wait for the replay. That said. MERRY CHRISTMASS, AND A HAPPY NEW YEAR TO EVERYONE!

David Buck

I’ve given up

Kerry-Ann Adamson

Update: try using Google. Explorer will not access crowdcast. Good luck x

David Buck

Could be :)

Kerry-Ann Adamson

Crowdcast seems to be down. Not letting me in at all. Have we knocked their server out?

David Buck

Crowdcast is a nightmare, totally pathetic login process, just error after error

David Buck

Trying to register for the event, open the link to Crowdcast app and all I get is a spinning circle??? I’ve registered before and can see the past events so no idea what’s going on.

Elizabeth Neill

I am having trouble setting up my crowdcast account. When I tried to set up my account, I received an error message. Part of the problem, I'm guessing, is that I did not fill in the last two boxes, the first one of which asked me what my channel was. I don't know what my channel is. Does anyone else know? And further, what do I put in the second box?

Time Team

Hi Eva, sorry about this - it looks like there was a technical glitch with Patreon sending out multiple mails. We've alerted the help centre to get it resolved as soon as possible.

Time Team

Hi Cathy, apologies for this - there seems to have been a glitch with the platform. We've alerted Patreon to the issue, and hope they will have it resolved as soon as possible.

Ian Scott

Same here. Still getting them t this morning

Kevin

Same here, I've now had 19 emails reminding me about my subscription. Get it sorted please.

Cathy Lowne

I really did not need 19 subscription reminders in the space of 12 hours.

Eva Liljeblom

Why do I get patreoan emails 20 per day although I do not want any??? Crazy SPAM!!!!

Susan Montgomery

The Patreon system leaves a lot to be desired, and this is just the latest issue.. Unfortunately, it seems there is no way to give feedback or to obtain help except on this public forum.

Christopher Samuel

It's 7pm UK time.

Wolfgang Zenker

I finally managed to get in with the "Use login link" option. It then suggests to set a password to make it easier for next time, however the "add a password" option requires to enter an "old password" that does not exist, so that does not work. Anyway, I'm in!

Time Team

Hi Ann, it looks like you've made it through to the Crowdcast session now. We look forward to seeing you soon!

Ann H

Still having problems as my password set up is not working. Posting to help others if they are having issues. I am on current MS using Firefox on a desktop. One more try then I give up.

Ann H

The help geeks at crowdcast sent me a link direct so I think I am set up. None of the stated set up worked tho.

Ann H

Not working for me tho it did before. It will not send a new password (prior was automated security one). If I try to set up a new account or change the automated security password, it says my account is already in use. So I am looped. Inquiry sent to crowdcast.

Carl Johnson

I had trouble doing it from my phone, but when I used my computer that I watch last year it was able to log into my account after doing the "forgot password" option.

helena macrae

dunno if i can.. but i will try.. what time of day will you all be on.. as i too have church in the morning.. be back home at 1 in aft.. cheers helena macrae

Time Team

Yes of course. The recording will be available to rewatch after the even has finished.

Angelika Engl

Enjoy the live stream everyone

Susie Stockton-Link

I've registered, but have just remembered that i'm meant to be singing on Sunday evening. Can I watch later next week?

Time Team

Well done!

Time Team

Please follow the steps above to ensure you have set up or logged into a free attendee account and linked it to your Patreon account ahead of the event

Time Team

They have updated their platform a bit. If you’re not already signed in, you’ll be prompted to log into your account. If you do not already have a free Crowdcast attendee account, you’ll need to create one. Best to follow the steps above and you can view help steps here: https://support.crowdcast.io/attendee--speakers/aWHPyjGSdwAXR5zJ4UwHeL/joining-a-patreon-event-for-patrons/nrn54qf6piay3uQkn4TaPy

Not Public

I was able to create a crowdcast account and then link it to my patreon account. Hopefully all goes smooth on the day.

Taid

Neither do I

Wolfgang Zenker

I remember it worked for the previous live sessions, but this time I don't see the "Sign in with Patreon" option when clicking on "Save my spot!". I just get a regular login form.


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