tracyscops
patreon
Patreon is taking action against PLEDGE DECLINES
🕑 Added 2015-12-05 20:11:57 +0000 UTC I know the great majority of the declined pledges are caused by credit card expirations and accidental lack of funds on the payment sources.But there is also a significant number of patrons who provide false information without any intention for contribution to the project.
Turns out Patreon is finally tired of those cases.
From now on, DECLINED pledges will have no access to the patron-only posts and will not receive the notifications from the feed.
You can read more about it on the link below.
https://patreon.zendesk.com/hc/en-us/articles/206259126-Will-declined-patrons-still-get-access-to-my-content-
This will hopefully provide a better environment for the great majority of people who actually understand the importance of funds on creating the high-quality content most creators on Patreon aim for.
Feel free to express your thoughts about this topic on the comments below.
Comments
Badgermushroom
That's the missing part of the solution, so good to know!
Tracy Scops
Thank you. The declines are a normal part of the webservices, and as long as the payment method is updated soon after the problem, patreon usually retries the processing in a few hours, so nice people like you don't suffer any consequences. About the early paypal days, I'm glad those are over. No more looking over my shoulder, scared that those moralists would shut down my account and block all my funds (which sadly ended up happening).
Kennith
As someone who has recently had a card expire, I appreciate your patience and help. Been enjoying you work since your PayPal days.
Tracy Scops
Sure is!
Tracy Scops
You're right. The milestones are really affected by that more than the other things.
Tracy Scops
They said upfront pledge is coming on the next weeks. I couldn't welcome that more.
Badgermushroom
It's a good step, but it's not a whole solution. People get access as soon as they promise to pledge. SO what's to stop people pledging, getting access, then withdrawing the pledge just before month end before pledging again next month? Only way to stop that would be to allow access only after the first payment comes through, which would be a pretty tough thing to do. But otherwise this is just closing the barn door after the horse has bolted. -BM
Hentai Borg
I am surprised it wasn't the case before. This modification seem perfectly logical and reasonable.
Tracy Scops
They always send an email notification if your pledge gets declined for whaterver reason, so one can take action to correct it. As soon as the payment is processed (which they try again within a few hours, on the first days of the month) the access to the feed is granted again.
Hivedragon
Now we will get accurate mile goals messages now.
Hivedragon
Heres hoping that they will still do that.
Leadpoison
Right on. Seems like an inevitability that's finally getting a resolution.
Taylan
I hope they still send a ''warning'' if something like that happens since I keep my credit card limit low ( a self control tactic so I won't end up spending alot with infinite limit ) and near the end of the month it tends to get full :D
