Post "How to get my benefits?" by "pgsofficial" from patreon

Catalina Portas Joignant

I've been waiting for over 24 hours for the codes to use my standard membership. I've sent messages and proof of payment, but still nothing. Please, I need a response. Thank you.

Jon Perez

I haven’t gotten my key to copy and paste

Victoria Singh

I accidentally cancelled my membership and a min later I paid again. And am paying more?

Matthew Haney

Bought today and says code is expired

OTAKU-KUN

Why it’s says that my keys it’s expired i recently buy it today what it’s happening

Matt Ruzek

I just bought my license a few hours ago and it still says expired.

Shelly Hibbler

How do I get the key when password reset email is not being sent to me

bryan wessels

i have a ticket on the pgsharp site but no reaction

Derny Albino

Suha

2min I just cancelled my membership can I receive the money

Jeanette Damon

It’s saying the key is expired and I paid over a week ago

Delli

I've made a payment, and I've still not recieved my pr

Alex Freye

Pourquoi j'ai rien reçu par mail ?

ZONG CHAO

one account can only get 1 license.

nyonomenyono

How i can buy more code with patreon?

Argontis

Week later and they never sent me one. PayPal declined refund.

Argontis

PayPal declined my refund stating they delivered the goods. They never sent my license. Probably scam quite a few people like this.

Patrick

Mines still not working

Argontis

This used to be the case. For a long while, but not anymore. Stats are the same for the same Team but if your levels vary too much, or you are a different team from another, then the IV is not the same. Ex: if you have a Mystic and Instinct acc, the stats will almost never be the same. If you have two Mystic acc, the stats will typically be the same. If you have two Mystic acc but one is a complete noob account, the stats will be off. The Shiny part of that is still correct though. That will always be per character. Oh, ditto also used to be the same for everyone, but not anymore.

Noypi 89888

I never got the invoice. I just paid lol.

ZONG CHAO

download the apk and copy and paste the key to the app setting.

Darren

I just got the standard edition what now?

Nick

Update: I didn’t realize I had to wait for the invoice it’s now working.

Nick

It’s saying the key is expired

ZONG CHAO

Click your patreon icon > Manage membership > find the pledge between us > cancel it.

Ray Florent

Trying to cancel and not able to

your boy derp

Usually have to wait 30 mins but up to 2 hours, you'll also get your key sent to you in a email

your boy derp

Wait for the email, change your password and log in to pgsharp to see your key

Rolan Gonzales Hernandez

Me pasó lo mismo, men

Shiriko

I bought a key and it says it's expired

Blake Rhoades

You don't have to tap it. It should show up on your quick radar as shiny. I actually have my pgsharp notifications set with a special ringtown so If i'm auto walking all day i get a ring every time a shiny shows up. Can't do it on my s6 but my s10 works perfectd with it. Pixel doesn't work but I don't use pg on it

Harley

Stats/lvl on wild spawns are the same for everyone so that's why quick sniper is able to find the stats you want anywhere the in the world. Whether a pokemon is shiny is not the same for everyone though so it doesn't work that way. You have to tap the pokemon and look at it to find out, and nearby radar can do that in the background to the ones near you to let you know if they're shiny, but it can't check ones you aren't near.

Adam Cummins

Add a filter where you can find shinies, not the nearby radar but like a shiny filter

LovableDove 154

you can buy it on their official Pokémon go website

MajesticWhitetiger

I agree, it would make things a whole lot more simple than to have to stop, grab my main phone, load up pogo and the required profile (my whole family play) just to buy some coins.

ZONG CHAO

you should install the original pokemon go for it.

David Foster

Is there a way to get pokecoins to shop for needed items or another route to take.I love PGS just keep running out of space and such.

nestor hernandez

Donde veo la licencia

Danny S

Not possible. IV is not established until the raid boss is defeated. Iv is different for every person in the raid.

Tommy Caldwell

Please add a way to see the iv of a raid boss in the lobby before the raid starts. Thank you

ZONG CHAO

plz copy and paste your license to the app setting.

ZONG CHAO

one patreon account only get 1 license.

John Baker

Dakoda Whitman

Will you email us another code after collection?

ZONG CHAO

you may contact patreon for the billing issue, thank you.

Jason Northstar

ZONG CHAO

you can click forgot password on our site.

Slasher Doo

Yeah this isn't working for me. It won't let me create an account on the website so can y'all just message me my code please?

Matthew

I pressed the back button on my phone and the pokemon appears

ZONG CHAO

dev are working on it, your patience will be appreciated.

Señores de pgshar su aplicasion de esta siendo detectadas así que mientras ustedes no agan algo para tratar de solucionar eso ya no se puede seguir pagando la suscripción agan algo para q su aplicación no muera gracias x su atencion

ZONG CHAO

it's updated, check the message.

my key not arrived yet is this really need to wait 2 hours ? i see someone wait until next day key still not activated

Please make more tier like 10 keys or 20 keys.. for resellers

Please deliver key in messages

ZONG CHAO

Your key extended another month for this.

Yo compré el 24 de agosto y el 1 de septiembre se volvió a cobrar , mi pregunta es si mi pago se va a actualizar el 24 de septiembre o es una clave nueva apartir del 1 de septiembre???

ZONG CHAO

you need android 7.0+, we don't recommend emulator

cant even play the new update crashes when i open tried it with bluestacks to same thing can u fix or release last weeks update

SSJ4 Rajang

How did you fix it

Yea I've been all over the world and haven't been banned lmao

Used it for 3-4 months, never got banned

Got us "ALL" Banned. Maybe you just need to be more carefull

ZONG CHAO

Spoofing will always be risky and never 100% safe no matter what. using alt account is the best choice.

Yours was a great service until Niantic figured out how to catch spoofers and got us all 7days-banned! They have already flagged our accounts, so is no longer worthy to pay for PGSharp. A flagged account will be always risky. No more money for Niantic either, of course. The game is just boring without some cheating. I'm sure you'll reach out for some workaround and I'll be back by then!

ZONG CHAO

sorry, we only have virtual go plus now.

Is there ever going to be an auto catch added, not quite like the pokemon go plus but more like a bot that catches garunteed

ZONG CHAO

plz email to support@pgsharp.com

Ready To Fight

try toggling on and off the ar option and that fixed that for me

Ready To Fight

I can't join raids in the new update. It either gives me error 33 and/or crashes the game. It crashes alot. I cleared the cache and data and restarted the phone and I updated the network time and I redownloaded the the update two times and installed it. I notice it happens when I click on a gym in particular it closes out.

Rhonda Kirschmann

I can't catch any pokemon with the new update. The screen turns white and stays white. ?

ZONG CHAO

you may contact support@pgsharp.com

Kop Kila

Routs?

ZONG CHAO

you can use auto routes by click auto walk, or go to the map to set up your routes here.

Rhonda Kirschmann

How do you get routes in pgsharp?

ZONG CHAO

thank you for your support.

Anonymous Dab

Thanks so much love this application glad I was able to get it finally used the free one for awhile. Thanks to everyone who keeps this application working.

alpha team ATL

Never mind I fixed it-

alpha team ATL

I bought my key and it just says that it's expired can you sort this please?

JhonV

Hola

Hello, i don't receive the email with licence and in account still marked as expired. Did I miss something I had to do to activate? Tank you for your return

jose angel rodriguez

Could this place be a candidate to be a hot place?? 38.462696,27.216547

ich kann mich nicht anmelden auf der seite um an diesen key zukommen habe gestern geld überwiesen erbitte um hilfe

So after 12+ hours of waiting for the Key, there is no email with the activation key. Payment is finished since yesterday evening. Plz help! Thank you

Jamie Aguire

I havent got a reset password for 6 months I need help I don't know my key

Jamie Aguire

i haqv

Jamie Aguire

i

hecc/ Tobi

Hey Peter, did you receive the code yet?

Same problem, waited for +4 hours. Message sent.

ZONG CHAO

your key is active now.

Noxx

I have the same problem, please help

ZONG CHAO

plz check your message for the key.

Peter Mengeringhausen

After double time still no email with licence and in account still marked as expired. Did I miss something I had to do to activate?

I purchased this for instant beat team rocket but now it has been removed. Can you please fix this.

Dennis Barbie

I have an active membership but in stead of renewing my membership it changes to free version.. do I have to do something myself to reactivate it?

didnt get any verify email

ZONG CHAO

you payment was declined, plz contact patreon support.

Dennis Rune

ZONG CHAO

will do, thank you for your support.

David Masterson

Need to post update features on telegram

Dennis Barbie

I posted 7 days ago that it keeps telling me that my activation key is expired. The answer was it could take up to 7 days. Now we are 7 days further and the same message occurs

ZONG CHAO

check the message inbox, we sent you days ago.

Remco De Vries

I completed the payment 2 days ago, but im still not able to activate my key.

ZONG CHAO

your payment is pending, it may take 1-7 days.

Dennis Barbie

I set up a payment and got an activation key. Only it keeps telling me it's expired, what can I do?

Darijo Roth

In a few minutes i got my key, very Nice!🤟🤟

i havnt gotten a email yet

ZONG CHAO

go to our site and clear regeistered device on the service panel.

Jaxson Latham

How do I take a device off my account?

ZONG CHAO

your payment is pending by patreon. you can contact patreon support to check it.

Domenique klotzkowski

Didnt get the Email

AylelY7

I have the same problem, I paid but I have an expired key ...

Jesus Rodriguez

do you guys post any updates done to the app here? for example new features and stuff like that

Seegürkchen

Didnt get my code via email first after paying and wrote a comment. Only 4 hours later I got a working code via dm. In my case I can't agree with the waiting for days comments here. Thank you very much for the quick help :)

Buddy Feber

Its been 7 days now, got confirmation and everything from patreon, when do I get a new key?

Gamer

where can I ask patreon to check this so that you can unlock the code for me?

ZONG CHAO

may take 1-7 days. you may ask patreon to check it.

Gamer

how long does it take for the payment to be complete? it has already been deducted from paypal

ZONG CHAO

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated.

Gamer

exactly the same for me! The email says that it will be activated after a maximum of 2 hours the money was debited then you should wait 1-7 days at once and the time still runs out if you buy a key for 1 month!? are you crazy ?? the ticket on the pgsharp page does not give you an answer either there it is called bank cancel payment money is gone and after 5 days you can no longer get in with the key always the same error

ZONG CHAO

usually 1-7 days

ZONG CHAO

usulaly 1-7 days. it depends, still pending now

Kore Heart

How much longer do they need to confirm? Its 4 Days now!

David

How long will it take?

ZONG CHAO

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated.

David

I bought the key and it says expired. Now explain me why?

ZONG CHAO

you paid directly to patreon, they will take time to confirm the payment.

Kore Heart

Why is it pending? I can see via Online Banking, that it go through...And it's now 2 days....

ZONG CHAO

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated.

Kore Heart

I received a Key, but the site tells me that it is a "expired" one. I didn't activate any code yet... That's really odd, why do I get a code which has expired? I asked about that via Ticket around 6hr ago with screenshot proofs and didnt get an answer, yet... Im a completely NEW subscriber to Patreon and it would be nice, If I may get a working key, which I payed for...please.

ZONG CHAO

log? should be fast. any problem you may submit tickete or email us.

Kimco Braco

Need identifiant for log pgsharp plz

papa Alia

I see. my bank account hasn't been deducted yet either. One question though, why do you atcivate the key only after you received the payment? The customer has to wait a long time for that. We can't even cancel our pledge yet if you haven't received the money.

ZONG CHAO

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated.

Its Diegooo

same issue unfortunately

papa Alia

Payment says it's succesful, but I am still waiting. Can you confirm you received my payment?

ZONG CHAO

still pending by patreon. you should contact patreon.

Remco de Vries

Waiting for like 1 week now and i want that code i payed for

ZONG CHAO

it's still pending

Rarmeme

thanks on setting it up so fast!

ZONG CHAO

Your payment is pending by patreon. When the payment confirmed by patreon, you key will be updated.

Akuras93

ZONG CHAO

Patrons will be charged on the day you become patron, giving the access to all content shared with the reward tier. On the 1st of the following month, you will to being charged monthly at the beginning of the month. you have 2 months now.

Me hicieron un cobro extra, quiero una solución o cancelo los ultimos dos pagos

Por favor solucionen este problema lo antes posible.

Acabo de pagar por una key hace unos minutos hoy 01 de septiembre y me sale que el pago fue realizado el 28 de agosto y que ya expiró la key.

Dennis Rune

Payed

Dennis Rune

Where is my code

ZONG CHAO

Copy your key, and go to the App >Star>Setting> Activate> Paste your key.

ZONG CHAO

your payment is pending

Johan RA

I just made the payment for my account associated with facebook, and no subscription was activated, the payment was by patreon, is this a scam, what are they doing?

Tim Straub

ZONG CHAO

your payment is pending.

I got a key but its expired how?

Lumen Jordun

I had the same problem for about 10 minutes, then it got activated like normal cheers

ZONG CHAO

your payment is pending by patreon. you may contact support.patreon.com/hc/en-us to fix it.

Niklas Leer

Still waiting

QPQP

By the time i get a anwser ill be bored and prob dont feel like playing pokemon anymore lets hope for a awnser soon tho😂

ZONG CHAO

your payment is pending by patreon. you may contact support.patreon.com/hc/en-us to fix it.

Ferdy Van Der Heide

Jup 3 days ago and still no answer.

Robrecht Van Asbroeck

I just bought key and says it is expired and still no email

ZONG CHAO

it need some time to process. plz recheck it.

Fredy simon

Today I bought a key and it tells me that it expired yesterday

ZONG CHAO

did you contact patreon support? your payment is still pending.

Ferdy Van Der Heide

3 days, and stil no key. Only an expired one.

ZONG CHAO

please copy the full code and paste to the app setting.

antonio navarro

Me pone clave invalida

ZONG CHAO

you can login with your email on our site.

antonio navarro

Active el pago tuve q desinstalar la apk para comprar Monedas y al volver a instalar no encuentro otra vez mi key

Kevin Geier

I've already written to them. But I don't get an answer

ZONG CHAO

did you contact patreon support? your key is still pending by patreon.

Kevin Geier

2 days no key 👍👍

Joe lazar

So i figured it out if you paid with PAYPAL it can take a very long time depending how long your payment is pending some people's payment has been pending for a few days and some a few hours it's not their fault is that is pending

Operative Kiwi

Scott Gauthier Jr

Just placed an order about an hour ago no email yet, I can't even log into pgsharp. Reading the comments I'm getting a bit nervous because I don't see anyone coming to a conclusion about it not working.

Kyle Ambroult

Waiting and waiting and waiting and waiting

Kevin Rohm

Just joined...got to cancel monthly already or? Lol

Jd Pokemon

I found the code on the services page and it says active, but when I use it in game its expired

Jd Pokemon

Don't hold your breath. 3 hours since I paid and I haven't got mine

Jd Pokemon

Same =/

Fleske

When do i get my code ?

Mert Emre Toprak

I just bought it but it says expired

Kevin Geier

Wie lange dauert es bis der key freigeschaltet wird?

ZONG CHAO

recheck it. it may take some time to update afater you pay it.

Matteo Vicario

License expired after 10 seconds lol

ZONG CHAO

check your email. it will take long time than usual at 1st of the month.

ZONG CHAO

Patreon is very busy every 1st of the month.

ZONG CHAO

it may take longer time than usual on 1st

Loïc Bernard

Same as many here 3 hours and no reset password mail

rudi

I have the exact same problem for 5 hours so far. Reset password doesn’t send me a link

Maximilian Petzke

so i dont got a license key

Maximilian Petzke

i cant reset my password an create an account to use my benefits.

Sjors Timp

I have waited for 2+ hours and still havent gotten my key

Manuel Tarara

I'm Waiting 2h for my key and the key is expired?

Nacht Faust

Worked thx

Tycho Konijn

Still waiting for the key

Chris Clark

It finally went through and got the working key. Thanks 😊

ZONG CHAO

check your message for the key.

Chris Clark

Still waiting on the email containing the key code

ZONG CHAO

2 hours from the payment confirmed. your payment is still pending. plz fix it, thank you.

Baaske

ZONG CHAO

check your message

ZONG CHAO

so sorry for the delay. it's working now. plz copy the key and paste to your app setting. check your message for the key

Veronica Mead

why say 2 hours when that's just lies

Joshua Everaert

Same issue here..

Chris Rose

ZONG CHAO

your payment is still pending. you should contact patreon billing department to fix it. Once your payment completed, your key will be updated soon.

renaldo

seems like everyone's code doesn't work for me either and this has been going on for 3 days you're not getting anywhere with their messages send pointing to each other just scam

ZONG CHAO

your payment is pending. plz contact patreon billing.

renaldo

I also got an expired key we were scammed you almost think

ZONG CHAO

it may take some time to update while patreon process the payment.

ZONG CHAO

you can check your email address on your profile.

Juan José Guerrero Herrera

the key does not work, he says "Expired key" please ¡HELP!

Shane M Ritter

I haven't received my license key nor any emails from Patreon or pgsharp other than password resets.

ZONG CHAO

plz check the email you use on patreon

Gaming Wiersma

ZONG CHAO

you may contact patreon billing to fix it.

Colpaert Joachim

ZONG CHAO

it's still showing pending.

Colpaert Joachim

My Payment finally went trough on patreon and my code still isn't activated. Please contact me.

ZONG CHAO

sorry, your payment is pending. you may contact patreon to fix it.

Raul Cruz

Nuevas funciones ?

Raul Cruz

Se vienen nuevas actualizaciones en el joystick?

ZONG CHAO

thank you for your suggestion. we will update it asap. the card time should be updated when the payment completed. if it did not update the time correct, you may contact us for it.

Nona Boba

I know and it's okay, I understand that patreon have some weird payment system but anyway you should mention this in your description because as I see almost nobody have his code after 2 hours. No offence guys, anyway you're doing great job. I'm worried also if mine month membership would be counted from the day when I officially get it or from the day when I ordered it

ZONG CHAO

your payment is pending by patreon. you may contact patreon support to check your payment status.

Nona Boba

You should change the text from "up to 2 hours" for: up to several days I wanted to have pgsharp for go fest 2021 and after 5 days still nothing 😪

ZONG CHAO

you may contact patreon billing for some updaet.

Colpaert Joachim

2hours gone by and the payment is still pending, any idea on how long exactly this takes?

ZONG CHAO

your payment is still pending by patreon.

070 070

ZONG CHAO

your payment is still pending. your key will be active when the payment completed.

Black WalkZz

My key is expired :(

ZONG CHAO

patreon need some time to process payment. it should active already.

Jamaal Hill

My key Is expired

Danolade

bought mine 6h ago and its still expirede. they say 2h

milo

same here, key expired

Danolade

3h after i got the key. still expired

Rappe

My Key is expired

Danolade

same problem. bought a key and it is expired

ZONG CHAO

plz be patience. patreon need some time to process the payment.

Brandon Marshall

Hi! I subscribed and got all the emails,but it says my license is expired,it's only 2-3 hours old

ZONG CHAO

patreon take long time to process payment every 1st. please be patience, thankm you.

Héctor A. López E.

Hello, I subscribed two hours ago and I haven't received my license code. I followed the steps described above, but it seems like my email account isn't associated with a pgsharp account. What should I do?

ZONG CHAO

patreon is busy on every 1st. plz be patience, they will process the payment asap.

Rafał Masłowski

hello i just subscribed but my license is expired, help.

ZONG CHAO

patreon will take some time to process it. your patience will be appreciated.

Mauricio

Compre la licencia pero no esta activa cuanto se demora en que se active la licencia de pgsharp necesito ayuda por favor

ZONG CHAO

please wait a moment, patreon need some to process the payment

Mauricio

Daniel

Thank you :)

ZONG CHAO

you may recheck it. it need some time to update.

Daniel

Mine says expired bought it

ZONG CHAO

it's updated now. please check it. patreon need some time to confirm the payment. we appreciate your patience.

Shirio P

i just bought it but it say expired

Nuno

I bought it and it says that it as expired. Help

Alberto

Hello, it tells me that my key has expired and I just bought it. Help me please.

ZONG CHAO

plz recheck it. it should be updated.

Yahir Delgado

I bought it and says the key is expired?

Alexitos Chini

hello pgsharp today I bought the license and the key does not arrive please wait for your answer. Thank you.

David Masterson

I got mine within a couple minutes. I used PayPal so there wasn't a delay for payment to go thru.

Master Flapper

What’s the average wait time to get a key?

ZONG CHAO

when the payment confirmed by patreon, the key will be active, thank you.

Serpentine

Expired key what can i do?!

ZaeethZ

The auto catch feature is not working anyone know why??

ZONG CHAO

cause your payment is pending, we have to wait patreon process it thank you.

Nono

I just subscribe , but it says my key is expired ? how that possible ?

Rondón Ortiz Angel Rodrigo

When you want to talk from the same Patreon with PgSharp they let you send messages. There, they gave me a temporary license until "Payment is processed." Which served me for the comunnity day.

Jose Barrientos

They charged me $ 5 for pg sharp service and I have not received my code. When will they send me my code?

John Tonato

What?

Rondón Ortiz Angel Rodrigo

For those who have not received the license, check the messages they have with the patreon. He sent it to me 3 hours ago. They should mention it! But thanks.

Rondón Ortiz Angel Rodrigo

8 hours and waiting ... I'll leave the details in case my license arrives.

Marcelin Dierickx

I bought standard key almost 2 days ago for the gible community day. They say "up to 2 hours". If I havn't received the key for this sunday I want to be refunded.

Alberto Franco Guevara

This is fraud, how do I request a refund?

Rondón Ortiz Angel Rodrigo

5 hours and waiting ... I'll leave the details in case my license arrives.

Rondón Ortiz Angel Rodrigo

3 hours have passed and I still do not have my license. I only received an email from Patreon saying that the payment has been made

Eileen Caliz Campuzano

Nada que me llega la licencia :(

Tanguy Notomb

same here, not very professional :-(

John Aguilar

i need my key please !! i’m paying for key 🔑 that you

Alberto Franco Guevara

24 hours and I still haven't received my license.

Benjamin Clauw

Me also

The Shirtless Mystic

I regret buying it off patreon also. I usually buy it right from the website. But I looked into it and according to Patreon, it can take up to 48 hours to process. From now on, I will just stick to there website purchase. This patreon sh*t has me so frustrated.

omar lopez

Rip for all of us who subscribed for gible cday, they don't seem yo send the key fast

Danny Ramirez

En cuanto tiempo te llegó o aún nada?

Tanguy Notomb

20 hours: still no license E-mail...

ZONG CHAO

patreon may take long time to process transactions during 1-5th each month. we appreciate your patience on it.

omar lopez

Can i get some help, havent received My key in 4 hours

Barwch Godoy

Se supone que mandan la licencia al correo o no? O que más se procede después de pagar?

Tanguy Notomb

5 hours, here... I wonder if this is not a scam...

Sonny Sandler

After more than 2 hours I still haven’t received the email with the license. Could you please help me?

ZONG CHAO

patreon may take a long time to process payment on the 1st of each month. we appreciate your patience on it.

Tri VL

Yup, me too. I got it after waking up. :D

David Morataya

Sigo sin recibir el correo con la licencia, ya pasaron 10 horas desde que realicé el pago por esta plataforma

senpai2468

Game freezes and goes really slow when you teleport to big cities

MAU J VARGAS H

Already got it! Finally 🙏🏻

senpai2468

Have you got yours yet I just got mine

senpai2468

I got mine

senpai2468

Yep

senpai2468

Maybe, some go back a month and didn’t gotten it

senpai2468

Same I read a lot people haven’t gotten it yet

Tri VL

I still not received it yet.

senpai2468

Have you received it yet?

senpai2468

Never gotten my license email

Tri VL

After 2 hours, I still haven't received the Standard license email :'(

Samuel Llamas Pinto

Siii esperemos que sea, pronto, un saludo

Samuel Llamas Pinto

Pues si eso espero porq ya descuentan los, días de licencia desde que la compramos no?

Samuel Llamas Pinto

A mi me dijeron que mandase mensaje aquí pero ya lo envié en todos lados y nada

Samuel Llamas Pinto

Te respondieron por aquí o ticket en pgsharp?

Samuel Llamas Pinto

Y me mandado correo a patreon y ticket en pgsharp

Samuel Llamas Pinto

Estoy igual ya me sale todo completado pero no recibo el email con la key

Samuel Llamas Pinto

No he recibido nada y ya se completo el pago y pasaron las 2h

ZONG CHAO

thank you for your patience and understanding

Fabio Rebelo

good tade payment has already been withdrawn but I still haven't received a new key

Ivan

Updated: right now I receive via email the key

M3kker Sheep

Hey Richard, my status has been "payed" for over 2 days now. No responce from patreon yet, and pgsharp wont give the key even though i can proof i payed etc. I'm gonna give It 1 extra day and after that im quitting =)

Ivan

More than 48 hours and still not send me the key. Just now i send a email with captures with the invoices and the status of paid that it´s completed.

Richard Vink

3) Contact PGSharp via Email (They respond pretty damn fast imo) and if needed contact Patreon to see if something went wrong there 👌🏻

Richard Vink

2) After, lets say, 6hours have a look at the STATUS at your Billing history if it's Failed/Pending/Complete to have a 2nd check if it succeeded 👌🏻

Richard Vink

1) Wait at least a few hours for your key. More payments in a short time span can result in a longer waiting time, ESPECIALY ~1st of every month

Richard Vink

Alrighty, quick update... I have been in contact with the PGSharp Team through Email and have had contact with several License holders and here are a few things (you could do) ----v

Richard Vink

You beaten me to it.... I also opened a Support Ticket with "Payment Issues" if im not mistaken. I included Emails from PgSharp in which they stated to contact Patreon

M3kker Sheep

I have another update: I emailed again and this time i had to contact Patreon because of the issue that they cant see / find my payement yes (Pgs can't). I have emailed Patreon and lets see what happens. I just updated this because i think a lot of you are also in the paypal payment train. ^^

Richard Vink

Yup me too.... been emailing with them for 3days now and other than "looking into it" without a reply back, nothing else happens 🙄

ZONG CHAO

plz check your message for the key

ZONG CHAO

please check your message center

M3kker Sheep

Hmm ill wait until the end of monday, and then ill start thinking about refunding (if no explanation is given)

Richard Vink

Same here Simba, first time purchasing the license, but my god what a hassle 😅 In all fairness tho, they DID respond to my mails but over 30hrs, and several Emails, later still no solution 😅

Simba

I also wrote them an email. Lets hope they can get back to us 😀 First time i bought it and i cant wait to test it out 😭

M3kker Sheep

Gonna keep being positive i guess. ^-^. Still weekend!

Richard Vink

Only info I got so far is that they're "Looking into it", but thats all basicly 😅

M3kker Sheep

Does anyone have an update? Is It fixed for you? Here no luck still.

Richard Vink

EDIT; I have sent them an email and the replied pretty damn quick, they're looking into it 😁👌🏻

M3kker Sheep

Ive send an email and they responded super quick, so kudo's for that. Issue not resolved yet but they are working on It =)

ZONG CHAO

check your message for the key.

Nayn Ferrera

they no longer sent anything

M3kker Sheep

Nope, nothing yet. But it's weekend ^-^

Nayn Ferrera

someone who has already received their password

M3kker Sheep

No key yet, and It seems im not alone... Ima let this be a weekend probleem for now. =) enjoy!

Simba

Hey, would it be possible to check and send out the email with the key? I also have not got the email for the Forgot Password from your own website. Would really appreciate it! Thanks

Richard Vink

Several hours later and still no Key... not at regular mailbox or Spam box 🤷🏻‍♂️ Also the "Forgot Password" doesnt seem to work since I cant Register anywhere 😅

Kalz

Mi lecencia!!, No llega nada😠

Nayn Ferrera

No he recibido nada todavía

Kamituber

Sigo sin recibir mi licencia!!!

M3kker Sheep

Not 2 Hours yet, but no where near the 30 minutes anymore. When you guys are fixing the other request please look at mine as well =)

Vince Georg

Same here >.<

John

Hello, waiting for key as well.

Ivan

hi, after more then 4 hours i not have any key

Daniel

I bought a key and it's been more than 4 hours. No email yet. I checked spam. Nothing. Please answer ASAP

Nya

Hey I bought a key and it's been more than 2 hours and I have no email and yes I did check spam

kay schlicker

3

kay schlicker

hello I just bought a key but he doesn't get anything going on there

ZONG CHAO

We usually sent via email. You can message us if you don't find it in your email.

ZONG CHAO

You can find your key in your Email or Pgsharp service panel.

Marco fiesta

How do i find my key on patreon

Fabio Fernandes

I can only buy on pgsharp patreon https://www.patreon.com/pgsofficial they still have the paypal system but instead of being 4.50 euros! They are charging me 5.50+ euros .. Also the key does not arrive and I already waited a long time! what I do ? I want to buy the key for 3 months and I can't !!! I can only buy 1 key per month. why not enable paypal again? Can you give me the key please?

r.stienen

implent the paypaylsystem in the normal pgsharp page just as we can pay first time with paypal i payed for three months now i need to pay every month and normal i pay in dollars with this system i need to pay in euro thats much more for me and now i needed to make a new acces for this hmm not working on this point. best regards