BaronEngel patreon

Just a heads up to my Patrons

🕑 Added 2018-08-02 05:20:23 +0000 UTC

Comments

McClaw

The PayPal end doesn't show anything unusual, not even an "international" tag.

Baron Engel

You are just fine. As of this morning everyone of my patron pledges appears to have been processed or is in the process.

narddog

I just joined a couple of weeks ago, and checked to see that it shows COMPLETE here under the latest transaction, so assume it went through... (?)

Silent Kosmos

Yes they should have mentioned this, but I really doubt that GDPR is the reason, by coming over here you make it even worse, cause it now affects everything you do and every data you handle and not only that from your european customers. Facebook has moved more than 1.5 billion users out of its servers in Ireland to mainland US so that they are not affected by the GDPR!

MishaFox

They could have at least warned us

Caerdwyn

It's almost certainly not US law, but GDPR (European law) that is the culprit. For once. My debit card was deactivated because of this. I am NOT happy.

Baron Engel

Are you aware of what US laws they were having problems with?

Silent Kosmos

Yes, that might have been a good idea! But since they're under UK law now other things might change as well.

Baron Engel

That's more or less what I had heard as well. Kind of wish they'd informed folks in advance that this might happen.

Silent Kosmos

So, here is what happened, Patreon apparently moved their headquarters to the UK to avoid problems with new US laws, which means it's now charging, or trying to charge from oversees, well, at least if you're from the US, and your banks see this "new" charge as a potential fraud so they deny it, now you have to tell them it's okay to let Patreon charge you.

Thwaitesy

Looks like mine went through

McClaw

Mine looks okay from the Patreon end. I'll check the other end later.

Death Light Productions

My payment went through just fine... so I don't know why it's not showing up on your end

Dark Forge

I had to press retry a couple of times in the payment page for Patreon to retake my payment

Caerdwyn

I had to delete and re-add.

MishaFox

I am sure in was Patreon. For some reason it bounced my one payment method but took a different one.

DocSpit

So, looking back, it looks like Patreon has been showing up as a recurring payment; except this month it was denoted for me as a one-time purchase. This probably caused issues for some people's banks too, as 'recurring' charges are generally never flagged as suspicious. A 'one time' purchase from a 'new' internet merchant probably tripped a few automated security stop-gaps at some banks.

Baron Engel

I was pretty sure it wasn't the fault of my patrons but something in the system. This international charge thing seems odd though. Really can't blame the banks for being suspicious.

Karl Maurer

I had to tell the bank mine was legit... and I go look at payment types here and it showed the payment type I was using as 'expired'... so I have moved it to a different payment type. Sorry if this caused problems, hopefully what I did will correct that in my case. And yes, it came through as an international charge, which is why my bank thought it might be fraud.

Cult of Dust

From what I've seen, Patreon charges came through as international charges this time. Which triggers fraud detection causing it to be declined and the customer has to tell the bank it's legit then run the transaction again. Happened to me and it worked fine the second try.