teaberryhouse
patreon
Shipping update regarding July/Aug pin mail
🕑 Added 2021-09-27 16:44:40 +0000 UTCHi again everyone!
I just wanted to give you all a mini update since I've had some inquiries lately regarding shipping status.
For the most part, nothing has changed since my last update regarding this issue a month ago. :( We're currently still on a bi-monthly shipment schedule, but since there have been so many manufacturing and shipping delays, I have not been able to send out the July/August shipment yet. I know this is an extremely long time to not have pins shipped, as its nearly October now.. I'm so sorry everyone!
Why is the July/August shipment late?
There was an issue with the Carbuncles screen printing, so they unfortunately had to be remade.. This has held back the shipment, but they should hopefully be on their way soon. China is in the middle of their big fall holiday break (Mid-Autumn Festival AND Golden Week are nearly back to back!) so I don't expect to hear anything until after the first week of October.
The good news is that I expect the Carbuncle remakes to be shipped with September and October's pins.. so once they come in we can hopefully get back on schedule! I have everything else prepped and ready to ship once they come in.
I'm really sorry for any delays, I know several of you have reached out regarding this and I'm sure many more are curious as to what's going on. Thank you to all of you that have been so patient with me so far. >_<
I'm currently in the process of shipping out any (former) patrons that had July only packages. I'm debating on going ahead and shipping out July/August hero tiers since I do have those pins, but I worry that it may be unfair to those in the deluxe and teaberry tiers.. This is a little bit of a nightmare since I have to sift through spreadsheets and adjust them for printing labels, but I feel awful having people wait so long for their patreon rewards.
That being said, please don't hesitate to reach out to me for anything! I'm happy to help answer any questions or try my best to resolve any issues. You all are more than welcome to DM me here, on twitter or via Discord.
Thank you everyone. ❤
