LanaCraft
patreon
A lil' question
🕑 Added 2020-12-06 20:17:21 +0000 UTCHey guys! How's it going!
Today I'm here to ask you a delicate question.
I have a plushie. A customer who ordered the plushie didn't respond to me for several months after I provide photos of the finished plush.
All the contacts I have are his dA account (blank) and a contact email.
I sent several notes and emails with no result.
Is it fair in this case to make a refund for the upfront and put the plushie on sale?
What do you think about it?
Comments
Samuel Kirkwood
Glad to hear it!
Lana Craft
Update: the customer replied to me! I don't know what helped: the fact, that I shared the story to my patrons or the notice of possible selling the plushie in the email :D
Lana Craft
Thanks for your support, guys! I sent a notice to warn about my possible actions, I hope I'll contact the customer after all. It's been not a simple year for all of us :3
