frantone
patreon
New Security Measures for EU Patrons?
🕑 Added 2019-09-05 19:56:35 +0000 UTCFor all of you Patrons who reside in the EU I got this email today from Patreon that they are now required to take some new security measures when processing pledges. I really hope that this is not too much of a hassle for all you in the EU! The message reads:
Hey creator,
A new EU law is going into effect this month that will require Patreon to add an extra security step for EU patrons. This is to reduce fraud for card holders, and all companies with EU customers are required to comply.
As a result, some of your patrons may see a pop-up from their bank when pledging or updating payment methods that requests a username and password, a code sent to email or text, or any other authentication method supported by their bank. If your patrons have any questions or issues with one of these popups, it’s best to suggest that they contact their bank directly, as Patreon does not control the form.
Comments
Had that happen here in the states. I believe this is something handed down from the global depository because of fraud! I’ll see if this is true! Deep state clowns were using transactions to there advantage to make money for short term gains I believe.
Kadah
"see a pop-up from their bank when pledging or updating payment methods that requests a username and password, a code sent to email or text, or any other authentication method supported by their bank" Wow, that sounds ripe for a malicious or comprised online store and a man-in-the-middle attack to login in to your online banking.
Robert Dicken
Two stage authorisation is getting common now.
Sadiq Mohamed
Thansk for the heads-up Fran. I live in the UK, and my bank started using one of the new systems several years ago, and this year have made it mandatory in advance of the EU regs. The utility that supply my gas and electricity have now got their payment system set-up so when I make online payments they get routed through my banks security. Patreon sent me a message about this about 40 minutes before you did!
veritanuda
S'ok. It is only for new transactions as opposed to ones that have already been approved.
Not a problem in the UK. I'm told we are leaving the EU on 31st October
Sven “DrMcCoy” Hesse
(That depends on your bank. Mine is having me use their app to authorize payment.)
Mark Wayt
Yep. It’s just them adding a layer of multi factor authentication. No biggie. Only downside is they are using SMS which can be hijacked using trivial methods, so not quite as secure as token based multi-factor using an app, but there you go - they have to work to the lowest common denominator which is the end users who aren’t tech savvy.
We're all use to it Fran, it's just the norm for us :-)
Like mentioned before it will be just a few clicks more and will not be a problem :-)
Adam Robinson
It isn't a hassle and most of us like the regulations - we just have to click a few extra buttons one time.
Good to know or I would think the pop-up IS the fraud attempt lol - no problem
I wouldn't worry too much Fran. It's pretty much standard for any online transaction over here these days.
