UltraHypnosis
patreon
Important Info for Patrons Pledging in British Pounds £
🕑 Added 2020-11-06 06:37:15 +0000 UTCIf you are a Patron who is paying via British Pounds and you are having issues accessing your pledge tier rewards you will want to change your pledge currency to US dollars following the steps in the help article below.
https://support.patreon.com/hc/en-us/articles/204606275
Patreon recently changed the options for the currencies that users can pledge in and some people have been having issues with it. Switching back to US dollars seems to have fixed the issue for everybody so far. I will be reaching out to the Patreon support staff to see if this issue can be fixed soon. Right now though the easiest way to still get your rewards seems to be pledging with your currency set to US dollars. I have yet to receive any reports of people pledging in euros having difficulty accessing pledge rewards but if you are having trouble please reach out to me and I will make sure you get your rewards sent to you. Thank you everybody for your patience and support.
-Ultra-
Comments
VitAnyaNaked
Thank you for the announcement. Yes, Patreon changed the options for the currencies, but I think no one should have any problems with this.
J. Goss
My bank suddenly started completely blocking every charge. I had to start going through PayPal to pledge. Called my bank to tell them to okay the charge and they told me there was nothing they could do! Their system was automatically flagging every charge as a fraud risk.
Another issue on this vein you may want to look into, is that they are using foreign banks to process your pledges. My credit card gets a 3% international transaction fee everytime my pledge renues. This is the message their help people sent me: William (Patreon) Oct 29, 2020, 2:01 PM PDT Hey there, My name is William with Patreon's Community Happiness team, thank you for getting in in touch with us. I apologize for the delay, we are having an unusual amount of requests this month so we are taking longer to reply, but know that we are doing our best to get to everyone's support request! I appreciate your patience on this. To dive a bit deeper into this, it’s important to know that we’ve begun working with multiple payment processors to be able to continue successfully processing payments to adult content creators. As a result, we moved some of our payment processing to the UK. This means that some of your pledges may be processed in this way and so there may be a foreign transaction fee attached to the billing. Foreign transaction fees are determined by your bank, not Patreon. Each bank treats these differently, which makes it hard hard for us to assess who will be affected. I recommend contacting your bank to learn more their policies regarding foreign transaction fees. All the best, William
