UltraHypnosis
patreon
IMPORTANT: Pledges Not Working Right
🕑 Added 2023-08-04 02:55:15 +0000 UTCHi Patreon has reached out to me to let me know that there are a lot declined pledges right now due to an issue with a payment processor.
Patreon has told me to tell you this if your pledge is declined.
If a patron reaches out to you about a decline, you can advise them to follow these steps:
- Contact their card issuer to confirm the charge is valid and retry that card
- If the retry does not work, try a different payment method. Patrons can edit their payments in their Settings, under Billing History:
So this not super great if you just want to get access to the files, so if you want something just message me with what you want while the payment processing gets fixed. Thank you for your support and have a great day.
-Ultra-
Comments
Orge Factor
I have just updated payment <3 Went the yearly...
Spiral
It's not a problem, I know both you and Fiona have been going through a lot recently. Take all the time you need, I was just a little confused. It's possible it just wants me to make a higher pledge donation, but I'm genuinely uncertain and just wanted to check in.
UltraHypnosis & Fiona Clearwater
I am reviewing your pledges in the back end control panel. If you were double charged I will issue a refund, please give it 5-7 business days to process. I can't comment too much on why this could have happened because Patreon has not told me much about this situation. I am looking into though and it will be fixed. Thank you for your patience.
Spiral
Just wanted to add to this saying that it seems to be wanting me to pay again this month just to view your most recent post, is that supposed to happen or is that another error with the pledges?
