Payment system doesn't work properly
🕑 Added 2018-08-02 11:35:18 +0000 UTCIf you are been affected, that's NOT your fault.
There's a lot of creators suffering the same issue, looks like there was a glitch on the payment system, what happened is the system has refused a lot of payments from legit users, i sended a message to all my patrons has been affected by it, please check if your payment method is working properly, because looks like Patreon it's doing too little to fix it.
UPDATE:
Looks like the issue is for credit card users, if you can please update your payment to Paypal, or check with your bank to approve the charge as non-fraud.
Comments
I’m in when the first of the month came it said all my pledges went through
Well does your bill history status show complete on it
dethkruzer
I'm pretty sure I'm good, but I suppose it doesn't hurt to ask if my payment came through?
Stuntman Shocking Lopez
You're good pal!
LilBryan
You should be fine
Right or I’m I missing something here
But what if your bill status says complete nothing says declined Does that mean everything’s OK
LilBryan
If you use Paypal, everything is fine.
Or see any emails that said anything about something declined
Ceraph Keilah
60 minutes ago they updated the topic. Hopefully they will get this fixed. Its kinda scary so far. <a href="https://twitter.com/Patreon/status/1025086610411421696" rel="nofollow noopener" target="_blank">https://twitter.com/Patreon/status/1025086610411421696</a>
LilBryan
Patreon admitted what was up, and had this to say: <a href="https://twitter.com/Patreon/status/1025089102838824961" rel="nofollow noopener" target="_blank">https://twitter.com/Patreon/status/1025089102838824961</a>
BigOtaku2118
I have a SERIOUS issue. I only have one credit card associated with my PayPal and it's the same one I try to pay with here. I can't afford to get an actual credit card, so I use a pre-paid card supplied by my job. Even when I transfer to PayPal, it still says something is wrong and I get a message saying 'We had some trouble transfering your memberships. Please try again, or contact support if the problem persists.'. I called the people that do my card stuff, and they say no attempted charge even appeared on my card. What do I do?
My bill history Status says everything is complete is there still something wrong
Samuel Hembrey
I added in my paypal and it processed through! So I'm fully covered now.
I hope Patreon fix the problem soon i’m starting to get a little worried here
I even have the receipt and it says everything is paid for
My status says The payment is complete is there still some wrong
Samuel Hembrey
Hopefully they do fix it. I have more than enough to cover.
Stuntman Shocking Lopez
thanks!
My bank has said that Patreon was a "suspicious website" once i notified them they are not, my payment went through.
Stuntman Shocking Lopez
that's not an issue, i use Paypal to support all kinds of NSFW creators, and i had no issue
Stuntman Shocking Lopez
damn!
Emperorbassexe
I called my bank and they indicated that everything was green on their end, so it's Patreon's fault. The solution I found was to plug in a different payment method, switch all pledges over to that, then switch them back to the preferred and try again.
Blue-LeadersQ
Spectacular Job Man
I think everything’s OK on my end try posting something like an animation or another one of your pics
Devious Skooma
Be careful about switching to Paypal. Paypal's weird about NSFW stuff, and since your Patreon is probably flagged as NSFW, it could cause problems.
Animeplayer
I thought I had a bad timing because I had took out 2K of money from my bank that it went protective mode when getting charged by Patreon.
I think mine working again
Stuntman Shocking Lopez
i sended a private message to all affected users, if you didn't receive the message that means you're ok
BloodFX
Switched this morning as soon as I saw what was wrong, I believe i paid earlier. =)
DaSnac
Switched to mine as well.
It looks like using a paypal works for payments