NyxVN
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Bad news - volume 2 - UPDATE
🕑 Added 2023-05-30 12:36:30 +0000 UTCHere's an update on the situation.
I called support to explain the issue with the computer. They asked me to make a video of the start-up process so they can listen to the beep sounds and look at the lights on the mainboard. I'd sent it to them but didn't hear anything for 2 days. I called again for an update and they said they didn't have time yet to look at it and it would take at least a week or two. I told them that it was unacceptable and asked if I could bring the computer to a local expert to have it checked. As long as the mainboard and processor wouldn't be touched, the warranty would be still intact. So I did that.
They analysed everything and it was the SSD which was broken. I asked if any data could be saved. They tried to clone it first, but that failed and also all attempts to copy data failed. At the end I lost all data on that disk.
That data included the latest scenes and renders I was working on, but also the latest script. Which isn't that big of an issue, I'll just have to redo some things.
But it also included my Daz program with all the assets. Now I'll need to reinstall and redownload everything and that will take some time. My guess is a week or 2. After that, working on the episode will continue as usual.
Comments
Tremonia
You can pause your sub anytime. There's no one with a gun behind you who forces you to pay.
Callisto
I don't want to suspend my support, but you are welcome to do whatever you want. Personally, I think you are very rude. But please have a nice day nonetheless.
Gmoney
Come on man, relax, Nyx is a great developer and it’s a shame there will be a delay but it’s out of her control. Just unsubscribe for a month or two then come back if your that perturbed by it.
Batman
So does that mean Subscription will be pause or refund?
ZULTAN
That sucks giant donkey balls!
