coldsun1187
patreon
Clarifying Support and My Policy on Rude Comments
🕑 Added 2024-01-29 05:22:20 +0000 UTCHello Patrons!
I'm so sorry that I have to write this message but I had to remove a Patron for the first time tonight due to their conduct in comments. I hate having to take actions like this, but when I feel a member will be a problem for the community, I will take drastic action and refund them their current month and block them from further contact.
This person's specific issue was my lack of support here on Patreon. I try very hard to interact with all of you here on Patreon and be very reactive to your questions and comments. I do get busy though, and this was the case for the last few days after the release of Visions. I have been in Discord and on NexusMods answering questions and trying to help. Apologies for not checking comments here as much as I should and I'll try to do better.
There have been a lot of technical support issues for folks having problems with conflicts with Visions due to the fact that this time I didn't release the plugins separately. I've been trying to help everyone as much as I can in the comments on Nexus and here. If I fell short, I'm super sorry to all of you. That said, it doesn't give anyone the right to insult me in any way. This person felt like since they were paying for my Patreon that gave them a free pass to publicly insult me. I refunded their money and removed them from the community.
I want to clarify the best way to get support for my mods.
The Fastest Ways to Reach Me for Help (in order from best to worst)
1) Come to our Discord and hit me up in my channel or #support.
2) Send me a direct message here on Patreon
3) Post a question in the Comments section of one of my mods.
4) Send me a private message in the NexusMods Forums.
Specific Visions Issues
If you are having any problems with Visions, try this stuff:
1) Check the Articles Tab of the NPCs mod for a couple of useful articles to help you.
2) Check out this great Article on Merging NPC mods.
3) If you're using AI Overhaul, grab the patch for it here.
4) Check out this mod page for a bunch of different patches for various mods.
Most of all, be patient. I guarantee that the mod does work. Skyrim is a picky beast and sometimes you just have to fiddle extra hard with load order management to get things working.
Have a fantastic day and I can't wait to start releasing more mods for everyone.
Thank you,
Heath aka coldsun1187
Comments
Heath.
Hug
Revi Hurricane
People should be smart enough to know just how many platforms that you and others have to maintain, and it could take time to receive a response, Patron or not. They would know that if they would just take the time to read something. Another issue is there are many (not all, just to clarify) people out there that are too impatient and even feel entitled to have things done now. They don't consider or care about the fact that you all have real lives and responsibilities too. I know in this case that is not the problem, but it is a problem, nonetheless. I could write a thesis about this, but I will stop here. Love the Visions, my friend.
