Sunny_Way
patreon
If you will have problem with payment on Patreon!
🕑 Added 2018-08-31 06:53:58 +0000 UTC
If your patrons are having any trouble, here’s what they can do:
If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
- If their payment failed, they can follow these steps or switch to a different payment method.
- If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
- They can reach out to the Patreon support team to get account specific help.
Here’s what we’ll be doing:
We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
- We will continue Patreon’s proactive practice of retrying payments throughout the month.
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I think you'd have your own e-mali about that, but I want to post this)
