Pyorgara
patreon
Patreon stuff
🕑 Added 2018-08-31 12:20:31 +0000 UTC Hey everyone!Patreon is having problems with payments these days. I just received an email saying that to help fix this, they will move to the UK. Meaning that for a few of you, you'll get a 3% international charge if your bank charges that kind of things. Here's a list of things you guys can do if your payment bounces and a few things that Patreon will do:
If your patrons are having any trouble, here’s what they can do:
1. If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
2. If their payment failed, they can follow these steps or switch to a different payment method.
3. If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
4. They can reach out to the Patreon support team to get account specific help.
Here’s what we’ll be doing:
1. We’ll reach out via email to any patron who receives a “declined” payment with info on what they can do and how.
2. We will continue Patreon’s proactive practice of retrying payments throughout the month.
Comments
Offshore - Adult Games Developer
I've noticed it too, ehhh... :(
Pyorgara
Hehe. I doubt that it's Patreon's fault. This place wants you to donate as easily as possible since that's how they make their money. The banks are usually the problem.
DramaCoach69
This has been a huge pain in the butt. While upgrading and making a new pledge, I consistently received unable to approve notices. It took the better part of two weeks to get it straightened out. Thanks Patreon very little.
