I stopped Gumroad for a while.
🕑 Added 2023-05-05 10:28:19 +0000 UTCI don't know the exact reason but
The refund function has been suspended, so please wait.
I made an inquiry to Gumroad.
And I cancel the method of sending the password by message every time.
I wrote down the notice that I would send the password when I upload Mega link post, but I keep getting messages about the password.
I chose this method because of Patreon and fanbox's policies, but I need to think of another way....
Anyway, if the refund function doesn't work on Gumroad again, I'll give up Gumroad.
Comments
deadering
I'm sorry you're having difficulty with rewarding us. Perhaps include the password with the link per month as a patron only post? I don't know much about automated messaging but I have seen other artists use Discord since it's support is integrated with patreon, but it seems complicated. The method you use currently works perfectly but... Unfortunately it doesn't matter how simple it is. There will also be people who don't read the instructions or notices...
Ard0ur8
To be fair there is the case where someone signs up for patreon after they send out the password to the messages.
Hideo Kojima
I agree, something like this below the MEGA link: Password: Check your messages
Vietx
Probably a good idea to post a line that says: "check your messages for the password" and maybe make it bold tooπ Patreon isn't really great at notifying you have a message.